The National Maritime Museum deals engages with its visitors in a variety of ways.
Dealing with customers
The National Maritime Museum deals engages with its visitors in a variety of ways:
- Face-to-face contact
- Through talks, presentations and guiding services
- On the telephone In writing, through letters, reports and other forms of written communication
- Online, via e-mail enquiries, the online shop, E-Library and online booking for exhibitions, events and lectures
Welcome to the National Maritime Museum!
On arrival, there is usually a friendly Gallery Assistant who greets visitors and finds out if they have a special interest or need.
The visitor can collect a free floor plan and a list of special events for the day from the visitor desk.
Dealing with customers can be by telephone, face-to-face at the information desks or by providing a range of written and online materials .