Leisure, Travel & Tourism (KS4 & post-16)

 
Use the links below (or the left-hand menu) to explore our free online resources for business studies and leisure, travel and tourism modules at all levels.

About the Museum

An essential introduction to the Museum and Maritime Greenwich as a leisure, travel and tourism resource.

For teachers

The For teachers section includes visit investigation sheets, classroom assignment activities and details of practical workshops and study visits. 

Resource chest

Materials include evidence and investigations relating to the operation of the Museum as a major tourist attraction. These include leaflets, posters and flyers, press and listings, radio advertisements and visitor research.

Units

Customer service and Marketing units are now available:

• Customer service covers the NMM as a museum, tourist attraction and leisure facility; customer service at the Museum; examples of customer service at the Museum; why excellent customer service is important; defining customers; providing for customers; dealing with customers; selling skills; personal presentation; customer service situations; handling complaints and assessing quality and effectiveness.
• Marketing covers internal and external influences; marketing mix; marketing objectives; marketing strategy, and visitor flow.

Greenwich World Heritage site trail

The Greenwich World Heritage Site trail encourages students to explore the many features that make 'Maritime Greenwich' a fascinating World Heritage Site. Greenwich attracts over 1,300,000 visitors a year and is a major leisure facility, tourist attraction and heritage organisation, operating in the public and private sector.

• World Heritage Site student trail (PDF, 255KB)
• Teachers' guide/notes (PDF, 200KB)