Study units

These free resources have been put together for students studying leisure, travel, recreation and tourism courses at GCSE, BTEC, AVCE and A-level.

They consist of a variety of 'real-life' material that is available to download and use in your work.

Marketing and customer service units

Explore the units on marketing and customer service at the National Maritime Museum (see menu on the right). They contain student notes and evidence using the Museum as a case study – including photographs, facts, policies, posters and interactive letters.