Personal presentation

Personal presentation

Actor in costumeClothing can change how people think of you. Here, an actor-interpreter is bringing 'history to life' for visitors at the Royal Observatory ©National Maritime Museum, Greenwich, London

The Maritime Museum expects staff to create a positive atmosphere and deal with customers appropriately.

This involves:

  • Wearing appropriate clothing
  • Paying attention to personal hygiene
  • Promoting good working relationships and generally having a positive attitude.

Workman at the Royal Observatory redevelopmentWorkmen on the Royal Observatory redevelopment had to wear safety helmets ©National Maritime Museum, Greenwich, LondonAll of these things are particularly important for front-of-house staff, people who deal directly with the visiting public such as the Museum's Gallery Assistants.

Along with a friendly face and welcoming body language, our Gallery Assistant uniform is smart and professional. The aim is to avoid giving the impression of being an unapproachable gallery warden or security guard.

Appropriate clothing is important for all staff. Gallery Assistants wear a uniform, professional staff wear business dress and technical and manual workers wear protective clothing.

More information

Download the Museum's Uniform Code of Practice (Word, 22KB): part of the NMM staff handbook given to all staff when they start work.

Download the Museum's Smoking Policy (Word, 21KB): part of the NMM staff handbook given to all staff when they start work.