Details of how to contact the National Maritime Museum, Royal Observatory Greenwich, Cutty Sark and Queen's House with comments or enquiries or complaints about your visit or any of our subject areas and collections.

Contact Royal Museums Greenwich

Address: National Maritime Museum, Greenwich, London SE10 9NF

Recorded information line: Includes information about what’s on, travel tips, opening times and more: +44 (0)20 8312 6565

Planning your visit

Essential information for planning a visit to Royal Museums Greenwich, including the Royal Observatory, Planetarium, Cutty Sark, National Maritime Museum and Queen's House.

Getting to Greenwich

Museum opening times

Tickets & prices

Visitor FAQs

Bookings

The Ticket Bookings office is open 9am-4pm, Monday-Friday:

Tel: +44 (0)20 8312 6608 | Email: bookings@rmg.co.uk

You can also book tickets online at any time

Become a member and visit free

Join Royal Museums Greenwich today and explore Cutty Sark, the National Maritime Museum, Royal Observatory and Queen's House all year for free - including free entry to Planetarium shows and special exhibitions.

How to join & prices

Gift Membership

If you are already a Member or would like to find out more about Membership please email membership@rmg.co.uk or call the dedicated line: +44 (0)20 8312 6678

After your visit

Lost property

If you lost an item on your visit, contact the Royal Museums Greenwich switchboard to find out if the item has been found and how you can retrieve it:

Tel: (0)20 8858 4422 (8am-6pm weekdays, 10am-5pm weekends)

Send us your comments and feedback

We love to hear feedback about your visit. We aim to reply to all comments within ten working days.

Please use our Feedback form 

Collections, image and library enquiries

For questions and enquiries about accessing and using our Collections, image licensing and Library services for research.

Using our collections for research

Find out how you can access items in our collections, both at the museums and in our offsite stores. We offer a world-class resource for studying maritime history, astronomy and time. 

Using our collections for research

Library and Archive

Register to visit the Caird Library

Contact the Library: Tel:  +44 (0)20 8312 6516 | Email: library@rmg.co.uk

Image licensing

Our Picture Library contains over 33,000 images and photographs depicting notable ships, empire, trade and exploration, navigation, astronomy and time. Images can be licensed for a range of media.

Find out more & browse the Picture Library

Contact the Picture Library: Tel: +44 (0)20 8312 6631/6704 | Email: pictures@rmg.co.uk

Ship plan prints and scanning

Buy ship plans prints from the National Maritime Museum. We hold one of the largest single collections of original ship plans in the world, dating from the early 18th century. 

Find out more and browse Ship Plans

Contact the team: Email: plansandphotos@rmg.co.uk

Astronomy enquiries

We regret that the astronomers at the Royal Observatory Greenwich are not able to answer astronomy questions from members of the public via telephone, post or email. Our astronomers are also unable to comment on unsolicited scientific papers or theses. These should be sent to a refereed journal. 

Other ways to keep informed and stay in touch include:

Website

Check out our Astronomy fact files

Read the Royal Observatory blog

Social media

Join us on Facebook

Follow us on Twitter

Schools

The Royal Observatory offers a wide range of award-winning facilities and programmes for visiting schools, along with online videos and downloadable resources for the classroom. 

See our Schools programme for more information

Donating to our collections or borrowing an object

Borrowing from our collections

Our loans programme enables us to lend out items that may not be on display to other organisations.

Find out more & how to apply

Contact the loans team: Email: loans@rmg.co.uk | Tel: +44 (0)20 8312 8633

Gift an item to the museum

Gifts of items from generous individuals enable us to enrich and grow our historic collections.

Find out more about the process & how to make a gift

Contact the team: Email: registration@rmg.co.uk | Tel: +44 (0)20 8312 6624

Weddings & venue hire

Hold your special event in one of our exciting modern or beautiful historic spaces. Ideal for meetings, corporate entertaining, product launches, private parties and weddings.

Wedding venues

Corporate venue hire

Weddings & venue hire enquiry form

Press and media

The Royal Museums Greenwich press office handles all media enquiries for the Royal Observatory, the Peter Harrison Planetarium, Cutty Sark, the National Maritime Museum and the Queen’s House.

For further information or images or to arrange a press visit, filming or photography, contact the press office:

Email: press@rmg.co.uk | Tel: 020 8312 6790

See the latest Press Releases

If you can’t find what you’re looking for…

Please email RMGenquiries@rmg.co.uk

or contact the Royal Museums Greenwich switchboard: 

Tel: 020 8858 4422 (8am-6pm weekdays, 10am-5pm weekends)