Details of how to contact the National Maritime Museum, Royal Observatory Greenwich, Cutty Sark and Queen's House with comments or enquiries or complaints about your visit or any of our subject areas and collections.
Contact Royal Museums Greenwich
Address: National Maritime Museum, Greenwich, London SE10 9NF
Recorded information line: Includes information about what’s on, travel tips, opening times and more: +44 (0)20 8312 6565
Planning your visit
Essential information for planning a visit to Royal Museums Greenwich, including the Royal Observatory, Planetarium, Cutty Sark, National Maritime Museum and Queen's House.
The Ticket Bookings office is open 9am-4pm, Monday-Friday:
Tel: +44 (0)20 8312 6608 | Email: firstname.lastname@example.org
Become a member and visit free
Join Royal Museums Greenwich today and explore Cutty Sark, the National Maritime Museum, Royal Observatory and Queen's House all year for free - including free entry to Planetarium shows and special exhibitions.
If you are already a Member or would like to find out more about Membership please email email@example.com or call the dedicated line: +44 (0)20 8312 6678
After your visit
If you lost an item on your visit, contact the Royal Museums Greenwich switchboard to find out if the item has been found and how you can retrieve it:
Tel: (0)20 8858 4422 (8am-6pm weekdays, 10am-5pm weekends)
Send us your comments and feedback
We love to hear feedback about your visit. We aim to reply to all comments within ten working days.
Collections, image and library enquiries
For questions and enquiries about accessing and using our Collections, image licensing and Library services for research.
Using our collections for research
Find out how you can access items in our collections, both at the museums and in our offsite stores. We offer a world-class resource for studying maritime history, astronomy and time.
Library and Archive
Contact the Library: Tel: +44 (0)20 8312 6516 | Email: firstname.lastname@example.org
Our Picture Library contains over 33,000 images and photographs depicting notable ships, empire, trade and exploration, navigation, astronomy and time. Images can be licensed for a range of media.
Contact the Picture Library: Tel: +44 (0)20 8312 6631/6704 | Email: email@example.com
Ship plan prints and scanning
Buy ship plans prints from the National Maritime Museum. We hold one of the largest single collections of original ship plans in the world, dating from the early 18th century.
Contact the team: Email: firstname.lastname@example.org
We regret that the astronomers at the Royal Observatory Greenwich are not able to answer astronomy questions from members of the public via telephone, post or email. Our astronomers are also unable to comment on unsolicited scientific papers or theses. These should be sent to a refereed journal.
Other ways to keep informed and stay in touch include:
The Royal Observatory offers a wide range of award-winning facilities and programmes for visiting schools, along with online videos and downloadable resources for the classroom.
Donating to our collections or borrowing an object
Borrowing from our collections
Our loans programme enables us to lend out items that may not be on display to other organisations.
Contact the loans team: Email: email@example.com | Tel: +44 (0)20 8312 8633
Gift an item to the museum
Gifts of items from generous individuals enable us to enrich and grow our historic collections.
Contact the team: Email: firstname.lastname@example.org | Tel: +44 (0)20 8312 6624
Weddings & venue hire
Hold your special event in one of our exciting modern or beautiful historic spaces. Ideal for meetings, corporate entertaining, product launches, private parties and weddings.
Press and media
The Royal Museums Greenwich press office handles all media enquiries for the Royal Observatory, the Peter Harrison Planetarium, Cutty Sark, the National Maritime Museum and the Queen’s House.
For further information or images or to arrange a press visit, filming or photography, contact the press office:
Email: email@example.com | Tel: 020 8312 6790
If you can’t find what you’re looking for…
Please email RMGenquiries@rmg.co.uk
or contact the Royal Museums Greenwich switchboard:
Tel: 020 8858 4422 (8am-6pm weekdays, 10am-5pm weekends)