In this section you can find links to policies and procedures governing every aspect of our work at Royal Museums Greenwich.

We've listed as many policies and procedures as possible as part of our commitment to transparency.

The Royal Observatory, Cutty Sark, the National Maritime Museum and the Queen's House operate under the brand Royal Museums Greenwich. The sites are collectively called ‘the Museums'.

Collections, library and archives

Collections acquisition and care

PDF iconArchive and Library Acquisition Statement – this statement covers the Museums' acquisition of modern books, serials and pamphlets as well as microfilm and digital media, such as electronic subscriptions and CD-Roms.

PDF iconCollections Development Policy 2012-17 – this policy sets out our strategies for stewardship of the Museums' collections.

PDF iconLoans Out Policy – This policy covers the rules we apply when considering lending out objects from the Museums' collections.

Immunity from seizure – this page summarises the Museum's ability to provide immunity from seizure for cultural objects on loan from abroad.

Collections access

PDF iconAccess to reserve collections – this policy aims to improve physical and intellectual access to items in the Museums' reserve collections.

 Library and Archive Access Policy – this policy statement describes how to access our our archive and library services.

Recruitment and employment

Employment processes – details of our approach to handling applications for paid, voluntary or work experience roles at Royal Museums Greenwich.

Health & Safety Policy – sets out our approach to safeguarding the health and safety of our employees in the workplace.

Staff Code of Conduct – sets out the code of conduct that Museum staff must follow.

See current job vacancies

Energy and the environment

Sustainability policy sets out our commitment to environmental sustainability and the steps we're taking to minimise the environmental impact of the Museums.

Energy management policy – details our approach to reducing the Museums' energy usage and carbon emissions.

Our websites and digital media

Accessibility – summarises our commitment to making our websites accessible.

Child safety policy – outlines our approach to promoting online child safety.

Privacy – outlines our approach to respecting the privacy of visitors to our websites and our adherence to relevant legislation.

Terms and conditions of use – sets out the terms of use for our websites.

Service provision

 Exhibitions Policy – sets out the criteria we use when deciding on exhibitions and displays and their subject matter and for managing agreed projects.

 Social Inclusion Policy – sets out our approach to encouraging people to make use of the Museums, whatever their ethnic origin, means, ability, age, gender or sexual orientation.

 Library and Archive Access Policy – this policy statement describes how to access our our archive and library services.

PDF iconAccess to reserve collections – this policy aims to improve physical and intellectual access to items in the Museums' reserve collections.

Conduct of business

 Risk Management Policy – covers the risk management process that we apply in every aspect of the Museums' work, from strategic planning to our everyday activities.

 Project Method Policy – summarises the project method that the Museums use for all projects with a value greater than £10,000.

 Health & Safety Policy – sets out our approach to safeguarding the health and safety of our employees in the workplace.

Sustainability policy  sets out our commitment to environmental sustainability and the steps we're taking to minimise the environmental impact of the Museums.

 Fraud Policy and Response Plan (Word) – summarises our policy on avoiding fraud and responding to any incidents we discover.

Privacy and personal data

How we handle your data – covers the way we handle the personal details we take from visitors in order to provide them with services or for the safe and secure operation of the Museums.

Privacy – outlines our approach to respecting the privacy of visitors to our websites and our adherence to relevant legislation.

Visitor regulations and procedures

Complaints procedure – summarises our approach to handling any complaints we receive.

Commercial photography terms & conditions ‐ sets out the rules for commercial photography at the Museums.

Entry regulations – covering the rules that apply to anyone visiting the Royal Museums Greenwich grounds and buildings.

Quick links

How we work

Our mission

Policies and procedures