Coronavirus: information for visitors

Following guidance received from the UK Government to minimise social contact, Royal Museums Greenwich is temporarily closed to visitors.

This includes the National Maritime Museum, Royal Observatory, Cutty Sark, the Queen’s House, Peter Harrison Planetarium and the Prince Philip Maritime Collection Centre.

We will continue the full range of our non-public facing activities, in order to care for the national collection and provide access to our objects and expertise. You can see some of the ways in which we will be doing this online below.

We will update this page with any new developments. For the latest health information and advice from the NHS, click here.

If you would like further information about our response to coronavirus, or have an existing booking with us, please see below.

I’ve booked a ticket for Cutty Sark or the Royal Observatory. Can I visit at another date?

Yes, your ticket will remain valid for a year until 31 March 2021. There is no reason to contact us to rebook.

I have a booking for a Planetarium show or another bookable event. Can I visit on another date?

Yes, once we reopen, please contact bookings@rmg.co.uk to arrange this. If we are unable to reschedule your event then our bookings team will get in touch

I had a booking but cannot visit on another date. Can I get a refund?

Yes, please contact bookings@rmg.co.uk to arrange this.

Are museum shops and cafes also closed?

In line with our closure policy, all Museum shops and cafes will be closed until further notice. 

I've booked a wedding or corporate event - will this go ahead?

If you have any questions you can speak to our team directly on events@rmg.co.uk.

Is the Caird Library and Archive closed?

In line with our closure policy, the Caird Library and Archive is also closed. However you can continue to explore over 2.5 million objects, manuscripts and books from our collection via Collections Online.

What is happening to my Membership during the Museum’s closure?

We will be extending all Memberships for the duration of the closure so you will not lose any time on your Membership. Find out more here. 

I have another question – who can I contact?

For all other enquiries please email RMGenquiries@rmg.co.uk. Our office hours are 9am-5pm Monday-Friday.

Royal Museums Greenwich online

While our buildings and galleries may be closed, our work continues online. You can still support Royal Museums Greenwich and explore our incredible stories and collections.

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