This page explains the measures we've put in place to ensure a safe visit for all.

If you need more information, check our frequently asked questions or email bookings@rmg.co.uk.

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A woman in a red cardigan stands on the deck of Cutty Sark admiring the view towards Canary Wharf

Keeping everyone safe

We want to ensure that all visitors, staff and volunteers feel safe and comfortable when exploring our sites. Please support us by following these simple guidelines:

We recommend wearing a face covering while inside any of our museums and attractions unless you are exempt.

Book tickets online in advance wherever possible. Timed tickets ensure that visits are spread out throughout the day and capacities are managed effectively. You must have a ticket to enter any of our sites, including the free National Maritime Museum and Queen’s House.

Limited tickets may be available if you turn up on the day, but to guarantee entry we advise booking in advance.

Be respectful of other groups and allow them space to explore the sites and galleries.

Pay by card at our shops and cafés. Protective screens will remain at our tills and contactless payments are encouraged.

Hand sanitiser stations are available throughout our museums. All toilets and facilities are open.

One-way visitor routes have proved popular and so we will continue to use them to help guide you round our historic locations.

Please do not visit if you are displaying coronavirus symptoms. Email bookings@rmg.co.uk to rearrange your visit.

A family walks through the main entrance of the National Maritime Museum in Greenwich, London

What's changed?

We're happy to announce that we are currently able to offer our full range of visitor attractions:

Interactive displays and touch screens have been activated, with hand sanitiser located nearby.

All museum galleries are currently open, including family-friendly spaces such as the AHOY! Children's Gallery.

Capacities for timed events such as planetarium shows, tours and performances have been increased in line with health and safety guidelines. We are keeping this under constant review.

How to book tickets

All visitors, including Members, must have a ticket to enter our sites. This includes both our free museums and paid attractions.

When you choose your ticket you will be taken to our online booking system.
First pick your date and entry time using the calendar button.
Then select the number of tickets you require and click 'add to basket'.
Your ticket will be emailed to you once you have completed the booking process.
Remember to bring this with you on the day of your visit - you can either show it on your phone or print out a copy.

If you want to visit both the Cutty Sark and the Royal Observatory, you can buy a Royal Museums Greenwich Day Pass and save up to 20% on the cost of your tickets.