Set in a UNESCO World Heritage Site, the Queen’s House Ice Rink is a magical place to skate and makes for a perfect group outing. Our open-air rink is set in front of the majestic Queen’s House in the spacious grounds of Royal Museums Greenwich, which is based in Greenwich, south east London. The ice rink is open every day except Christmas Day from Thursday 23 November 2023 – Sunday 7 January 2024. We are offering youth and community groups of 15+ a special 50% discount for all off-peak sessions, Monday to Friday, 11am-6pm. To qualify for our group rate, you must be a non-profit organisation booking for a youth or community club. The group needs to be 15 people or more. Pricing For groups of 15+ Ticket type Adult price (aged 16+) Child price (aged 3-15) Off-peak £8.50 £5 Visits are subject to availability. Children's skate aids are available to hire free of charge and are available to book subject to availability. Skaters can be up to 120cm to use the skate aid. This is a health and safety rule and there will be no exceptions made at the rink. How to book 1. Pick your session The 50% discount applies to all off-peak sessions, Monday to Friday, 11am-6pm. Off-peak sessions run from 23 November - 21 December excluding Friday 1, 8 and 15 December sessions from 6pm. The following sessions are not available for booking: Tuesday 28 November 11-11:45am Wednesday 29 November, 11-11:45am Tuesday 5 December, 11-11:45am Wednesday 6 December, 11-11:45am Tuesday 12 December, 11-11:45am Wednesday 13 December, 11-11:45am Tuesday 19 December, 11-11:45am Wednesday 20 December, 11-11:45am There is a one-off transaction fee of £3 per order. The booking fee goes towards our transaction and associated booking costs which applies for online and phone bookings. Booking fees are non-refundable at any time. This booking fee is a flat rate and applies to the purchase of any number of e-tickets and ticket types. Payment will need to be made by BACS. BACS information will be sent once the booking is confirmed. You must pay for your skating sessions before they begin. We do NOT send invoices or accept payment by cheques. Once booked, tickets are non-transferable and are unable to be rescheduled, refunded, or cancelled. Therefore, if any member/s of your group is/are unable to visit, we will not refund or move any unused tickets. 2. Read the FAQs and T&Cs Please familiarise yourself with our FAQs and T&Cs so you are fully informed. Download Youth and Community Group booking FAQs docx, 68.35 KB Download Youth and Community Group booking terms and conditions docx, 58.27 KB 3. Complete the enquiry form If you'd like to book a group visit to the Queen's House Ice Rink, please complete our online enquiry form. Once received, our bookings team will contact you to take you through the booking process and can answer any questions you have. Enquire now 4. Safeguarding and Risk Assessments There are different things to consider when it comes to keeping your students safe during a visit to the ice rink. You will need to complete your own risk assessments for your visit and bring the recommended number of supervising adults. All skaters skate at their own risk. Supervision You are legally responsible for your group at all times this includes on the ice and in the skate exchange. You are responsible for your group skating safely and that they are following any instructions given by our skate marshalls. Please note our skate marshalls are not skating teachers. They are on the ice to assist skaters and ensure safe use on the ice. If at any time the behaviour of your group is deemed unacceptable or inappropriate, staff at the rink will issue a warning and speak to the lead teacher. If the issue continues the skater will be asked to leave the ice. Other groups may be skating in the same session as well as members of the public. Please be always respectful to other skaters. Adults providing one-to-one support for a group member should be counted separately, and there should be an appropriate number of other adults who are responsible for the rest of the group. So please ensure that you have sufficient staff with your group throughout the visit: KS1 – 1 adult per every 5 children (6 adults must accompany children on the ice per group of 32) KS2 – 1 adult to every 8 children (4 adults must accompany children on the ice per group of 32) KS3/KS4 - 1 adult to every 10 students (3 adults must accompany students on the ice per group of 32) Post-16 – 1 adult per 16 students (2 adults must accompany students on the ice per group of 32) Unfortunately, there is no wiggle room on this. If you are unable to bring enough adults (18+) to skate with young people on the ice, we will not be able to accommodate your booking request. Download our Groups Hazards & Risks for Ice Skating document pdf, 103.16 KB 5. Have fun! That is it, pretty easy right? All that is left to do is enjoy your visit.