Facilities & access at the Royal Observatory & Planetarium

Cloakrooms & baggage check at our museums

A cloakroom is provided on the ground floor of the National Maritime Museum. 

This facility is located to the right of the ticket desk in the Sammy Ofer wing facing Greenwich Park. Visitors can leave coats, suitcases, rucksacks and bags and there is a fee of £1 per item.

There are no cloakroom facilities at the Royal Observatory or Cutty Sark.

Family membership

Royal Museums Greenwich Members get free entry to all our ticketed areas and exhibitions as well as to Peter Harrison Planetarium shows, plus discounts in our shops and cafés.  

Family facilities at our museums

Royal Observatory, Peter Harrison Planetarium, Cutty Sark, National Maritime Museum and the Queen’s House welcome visitors of all ages, and offer plenty of activities for children, many of them free.

Toilets and baby change at our museums

All the toilet and baby change facilities at our museums are wheelchair accessible.

Wheelchair access to the Royal Observatory & Planetarium

The Royal Observatory and Peter Harrison Planetariums are at the top of a steep hill in Greenwich Park.

Please note that the lift outside Flamsteed House is currently out of order. We apologise for the inconvenience.

There are two routes through Greenwich Park to the Royal Observatory and Planetarium and these are signposted from the Sammy Ofer Wing park gates. The main walking route follows the path directly up the hill and takes up to 13 minutes. This includes a short pause to take in the view of the city half way up the path.

The less steep route, which we particularly recommend for wheelchair users, takes approximately 25 minutes. This timing is based on an adult pushing an adult wheelchair user and taking a short break along the route.

Alternatively, paid public car parking is available in Greenwich Park at the top of the hill.

More information about parking in Greenwich Park

The Astronomy Centre galleries and the Planetarium are fully accessible via lift. Mobility scooters may be too large for lift access and visitors are requested to ask a member of staff on duty for assistance. Wheelchair spaces at the Planetarium are limited and pre-booking is recommended by emailing bookings@rmg.co.uk.

Some of the older parts of the Royal Observatory have restricted access: the Octagon Room is only accessible via a staircase, as is the Great Equatorial Telescope and Flamsteed House apartments are not recommended for wheelchair-users due to the narrow interior; wheelchair access to the Time Galleries in Flamsteed House is normally by an external lift in the Astronomer’s Garden. 

Please note: Due to the narrow interior of the building buggies are not suitable for either Flamsteed House or the Planetarium but there are external Buggy Parks provided outside both areas.

Free entry for under-5s at the Royal Observatory

Under-5s get free admission to Flamsteed House and the Meridian Line at the Royal Observatory.

Toilets and baby change at the Royal Observatory and Planetarium

Toilets, baby change facilities and an accessible toilet are located in the Astronomy Centre on the Lower Ground floor at the base of the central staircase near the café and shop. For level access please use the lift adjacent to the staircase.

In the Historic Royal Observatory an accessible toilet and baby change facility is located on the right hand side after exiting the Admissions area. Additional toilets are located at the base of the external staircases in front of Flamsteed House.

Accessible events at our museums

Join in with an exciting programme of accessible events across all our museums which run throughout the year. 

Search our Events and exhibitions section for further information.

Families at our cafés and restaurants

Our cafés and restaurants welcome children and families, with most offering special menus for our youngest guests. 

Free admission for carers

Royal Museums Greenwich offers free admission to carers accompanying visitors with disabilities.

This includes admission to our main ticketed exhibitions and shows at the the Royal Observatory, Cutty Sark and Planetarium, plus special exhibitions. The National Maritime Museum and Queen's House offer free entry to permanent exhibitions.

Some smaller events, such as one-off evenings, talks and courses, may include a charge for carers.