Safety measures for your event

We have put numerous measures into place across our sites to ensure the safety of our guests, suppliers and staff and clear procedures and processes have been developed to plan and deliver your event safely. 

Cutty Sark

We are following government and industry guidelines for COVID 19 and have achieved the Visit England 'We're Good to Go' industry standard mark.

PDF icon 'We're Good to Go'

Cleaning and Sanitising

  • Increased surface cleaning across all areas.
  • Sanitiser stations clearly marked throughout.
  • Toilets operating on a one-in one-out system.

Track and Trace

Please note that in order for us to open our buildings and remain open, we will be putting the following measures in place until further notice:​

  • All visits to our sites, including showrounds and meetings will need to be pre-booked. This allows us to maintain safe distances between other museum visitors and to keep track of the number of people in the premises at any one time. ​  ​​​

  • In order to help reduce the risk of a local outbreak of coronavirus, we are taking contact details for all visitors, as well as recording times entering and leaving our premises.  For events it will be the responsibility of the lead organiser to collect contact details of their guests.​

In line with guidance issued by the Department for Health and Social Care, we will keep your details for 21 days. We will share them with Test and Trace personnel, if asked, in the event of a visitor or staff member testing positive for coronavirus. ​

​Data will be handled according to GDPR, security and ethical standards at every stage of the process – from its collection and storage by us to its transfer and use by NHS Test and Trace. NHS Test and Trace will handle all data according to the highest ethical and security standards and it will be used only for NHS care, management, evaluation and research.

Physical distancing

  • Clear communication on venue one way routes before arrival.
  • Covid-19 signage across all sites.
  • Staggered entry/exit to minimise overcrowding.
  • Restrictions on lift usage. 
  • Revised seating plans and capacities.


"We're delighted to have been recognised as an #extramilevenue by @hostvenueconsultancy. Supporting our couples now and always. The gold heart in this image, symbolises kindness with the heart of gold emblem's fragments representing our couples, their guests, suppliers and us the venue."