The National Maritime Museum is committed to protecting your privacy. We operate in accordance with the Data Protection Act 1998 and the Freedom of Information Act 2000.

The text below describes the ways in which we collect information from you when you use the service, and what we may use it for. 
 
If you have any other questions about this policy you can write to us: National Maritime Museum, Park Row, London SE10 9NF
 
It is the Museum's policy not to distribute or sell your information on to any third party.

What data do we collect from you? 

We collect data from you ('user data') when you register to receive updates from us. This data can sometimes comprise personal data about individuals, to which UK data protection laws apply. These terms and conditions and our data protection policy describe Arts Council England's approach to fulfilling its obligations under those data protection laws.

Our use of user data 

We will use user data we collect from you only in accordance with the following guidelines:
  • to provide the updates to you
  • to provide and improve our service to you
  • to notify you of any changes to our terms and conditions of use.
  • to send you information about our other products and services if you so wish. 

Tracking our visitors

We use Google Analytics including Google Analytics Demographics and Interest Reporting to monitor how people use our websites and aggregates general statistics about customers, traffic patterns and related site information in an anonymous form.  Any demographic reports produced using this data will be used to determine a better understand of our website traffic and visitor needs and tailor future content and functionality.

Cookies

This website uses cookies. A cookie is a small file placed on your computer by a website. Cookies allow the Museum to improve the quality of your visit to our websites. If your browser permits it you can set your computer to reject cookies, although this may affect the quality of your visit.

See our cookie policy

If you are concerned about the use of cookies, we suggest you set your browser's privacy settings to 'high'. This setting will block cookies that collect personal information without your explicit consent while allowing you to fully enjoy the features of the websites. Depending on your web browser, you may also be able to block or delete specific cookies using browser tools or settings.

Newsletter

The Museum uses MailChimp to provide our e-mail newsletter service. In order to sign up to this service, an individual has to submit personal information about themselves (e.g. name, e-mail address, interests). 

This personal data is collected by MailChimp on behalf of the Museum. The data is stored on a secure MailChimp server. MailChimp are not permitted to use the data for their own purposes nor to sell or distribute it on to any other individual, organization or business under any circumstances.

You can 'opt out' of the newsletter at any time by clicking on the 'Unsubscribe' link at the bottom of each newsletter.

Online donations

We have enabled online donations to be made to the Museum through Justgiving. They operate a strict privacy policy and will never pass your personal details on to anyone, including the Museum, without your express consent. Find out more on the Justgiving website.

Booking tickets online

Our online booking service is provided by Syx ReCreateX. They collect personal information on behalf of the Museum to process each transaction and only use personal data where it is necessary to fulfil your order. Syx do not disclose personal data to other parties.

Social media

Our website uses the Facebook and Twitter share functionality on some pages.

Find out more about privacy on Facebook

Find out more about privacy on Twitter

For more information please contact:

Museum SecretaryNational Maritime MuseumGreenwichLondonSE10 9NF

When we ask you for information, we will do so in accordance with the Data Protection Act1998. For independent advice about data protection, privacy and data sharing issues, you can contact the Information Commissioner at: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.

https://ico.org.uk