Frequently asked questions for group visits to the Royal Observatory, Cutty Sark, National Maritime Museum and the Queen's House.Here are some guidelines below for Cutty Sark and Royal Observatory to help you plan your day
What is the minimum number to get a group ticket?
The minimum number is 10.
How much do group tickets cost?
Do I have to have the minimum number all of the same ticket type?
No, you can mix and match adult, child and concession tickets/rates.
Do you offer complimentary entry to teachers and tour leaders?
We offer complimentary entry to registered Blue Badge and Greenwich guides and coach drivers only when accompanying a group.
Do I have to pre-book for my group?
Pre-booking is essential for group admission to Cutty Sark, special exhibitions at the National Maritime Museum and for any groups intending to visit a show at the Peter Harrison Planetarium. Group tickets are available on arrival at the Royal Observatory. To pre-book, contact the Bookings Team.
Do I have to pre-pay for my group visit?
Payment must be made before you enter our sites. However, you can pay on the day of the visit. To pay in advance contact us Tel: 020 8312 6608. We regret that we are unable to offer invoices.
Is there a booking fee?
We do not charge booking fees for any of our group booking services.
Where do I pay for my group on the day?
You can pay for and buy tickets at the admissions desks at all our sites.
Where do I collect tickets for my group on the day?
Tickets can be collected on arrival at our admission desks. If you are one of our approved travel trade companies, you will require your approved voucher and email confirmation of the booking.
Getting to Greenwich
Is there coach parking at Royal Museums Greenwich?
Coach parking is available by Blackheath Gate (south end of Greenwich Park). There is also a coach drop-off point by Ibis Hotel via Greenwich South Street.
Can a group reach Royal Museums Greenwich by public transport?
Yes, we recommend travel by public transport as coach parking is limited.
Guided tours and audio guides
Can I book a guided tour?
Yes - tours are subject to availability and must be booked at least 2-3 weeks in advance.
Tel: 020 8312 6608 or email firstname.lastname@example.org
Do you have audio guides? How much do they cost?
Audio guides are available at the Royal Observatory Greenwich only and are included with the admission price.
What languages are the audio guides available in?
Audio guides are only available at the Royal Observatory and are available in English, French, German, Spanish , Italian, Russian and Chinese.
Food and shopping for groups
Is there catering available on site?
Catering facilities are available at the National Maritime Museum, Cutty Sark and Royal Observatory.
Are there group catering offers available?
Yes, the National Maritime Museum and Cutty Sark both welcome groups.
Images and sales literature
Where can I get images of Royal Museums Greenwich sites to promote my tours?
Please contact the Travel Trade team for more information and images.