Learning resources

Curriculum-linked learning resources designed to work in the classroom.

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Customer Charter for internal customers

Key stage:
Post-16
School subject:
Leisure & tourism

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Customer service unit 

Key stage:
Post-16
School subject:
Leisure & tourism

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Providing excellent customer service is hugely important in today’s highly competitive visitor-attraction market. It is essential to our success because we rely on our customer base to provide our core business.

Key stage:
Key Stage 3, Key Stage 4, Post-16
School subject:
Leisure & tourism

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Customer service is essential to the success of business organizations and the leisure and tourism industry relies on a customer base to provide its core business.

Key stage:
Post-16
School subject:
Leisure & tourism

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Customer service is not only about selling products and sevices. At the Museum, customers are supported in a vaiety of ways.

Key stage:
Post-16
School subject:
Leisure & tourism

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Customer service – first impressions investigation worksheet

Key stage:
Post-16
School subject:
Leisure & tourism

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Get to grips with Cutty Sark fascinating facts and figures, and add some more of your own!

Key stage:
Key Stage 1, Key Stage 2, Key Stage 3
School subject:
History

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In China, each year is linked to an animal. Some of the animals are hiding on the ship. Can you find them? For ages 3 and up.

Key stage:
Early Years Foundation Stage, Key Stage 1
School subject:
History

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Images, quizzes and classroom activities. Slides are aimed at KS2 but adaptable for different age groups. (PowerPoint presentation – view as slide show to include animations).

Key stage:
Key Stage 2
School subject:
History

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Ships like Cutty Sark had figureheads on the front for luck. Have a go at designing your own figurehead.

Key stage:
Key Stage 1
School subject:
Art

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