Details of how to contact the National Maritime Museum, Royal Observatory Greenwich, Cutty Sark and Queen's House with comments or enquiries or complaints about your visit or any of our subject areas and collections.
Contact Royal Museums Greenwich
Address: National Maritime Museum, Greenwich, London SE10 9NF
Recorded information line: Includes information about what’s on, travel tips, opening times and more: +44 (0)20 8312 6565
Planning your visit
Essential information for planning a visit to Royal Museums Greenwich, including the Royal Observatory, Planetarium, Cutty Sark, National Maritime Museum and Queen's House.
Bookings
The Ticket Bookings office is open 9am-4pm, Monday-Friday:
Tel: +44 (0)20 8312 6608 | Email: bookings@rmg.co.uk
You can also book tickets online at any time
Become a member and visit free
Join Royal Museums Greenwich today and explore Cutty Sark, the National Maritime Museum, Royal Observatory and Queen's House all year for free - including free entry to Planetarium shows and special exhibitions.
If you are already a Member or would like to find out more about Membership please email membership@rmg.co.uk or call the dedicated line: +44 (0)20 8312 6678
After your visit
Lost property
If you lost an item on your visit, contact the Royal Museums Greenwich switchboard to find out if the item has been found and how you can retrieve it:
Tel: (0)20 8858 4422 (8.30am-5.30pm weekdays, 9am-5pm weekends)
Collections and Library enquiries
Information on the collections is available via Collections Online
For any other questions and enquiries about accessing and using our Collections and Library services for research.
Using our collections for research
Find out how you can access items in our collections, both at the museums and in our offsite stores. We offer a world-class resource for studying maritime history, astronomy and time.
Using our collections for research
Library and Archive
Register to visit the Caird Library
Contact the Library: Tel: +44 (0)20 8312 6516 | Email: library@rmg.co.uk
Image Enquiries and licensing
Our Picture Library contains over 33,000 images and photographs depicting notable ships, empire, trade and exploration, navigation, astronomy and time. Images can be licensed for a range of media.
Find out more & browse the Picture Library
Contact the Picture Library: Tel: +44 (0)20 8312 6631/6704 | Email: pictures@rmg.co.uk
Ship plan prints and scanning
Buy ship plans prints from the National Maritime Museum. We hold one of the largest single collections of original ship plans in the world, dating from the early 18th century.
Find out more and browse Ship Plans
Contact the team: Email: plansandphotos@rmg.co.uk
Astronomy enquiries
We regret that the astronomers at the Royal Observatory Greenwich are not able to answer astronomy questions from members of the public via telephone, post or email. Our astronomers are also unable to comment on unsolicited scientific papers or theses. These should be sent to a refereed journal.
Other ways to keep informed and stay in touch include:
Website
Check out our Astronomy fact files
Read the Royal Observatory blog
Social media
Schools
The Royal Observatory offers a wide range of award-winning facilities and programmes for visiting schools, along with online videos and downloadable resources for the classroom.
See our Schools programme for more information
Donating to our collections or borrowing an object
Borrowing from our collections
Our loans programme enables us to lend out items that may not be on display to other organisations.
Contact the loans team: Email: loans@rmg.co.uk | Tel: +44 (0)20 8312 8633
Gift an item to the museum
Gifts of items from generous individuals enable us to enrich and grow our historic collections.
Find out more about the process & how to make a gift
Contact the team: Email: registration@rmg.co.uk | Tel: +44 (0)20 8312 6624
Weddings & venue hire
Hold your special event in one of our exciting modern or beautiful historic spaces. Ideal for meetings, corporate entertaining, product launches, private parties and weddings.
Weddings & venue hire enquiry form
Press and media
The Royal Museums Greenwich press office handles all media enquiries for the Royal Observatory, the Peter Harrison Planetarium, Cutty Sark, the National Maritime Museum and the Queen’s House.
For further information or images or to arrange a press visit, filming or photography, contact the press office:
Email: press@rmg.co.uk | Tel: 020 8312 6790
If you can’t find what you’re looking for…
Please email RMGenquiries@rmg.co.uk
or contact the Royal Museums Greenwich switchboard:
Tel: 020 8858 4422 (9.30am-5.30pm weekdays, 9am-5pm weekends)