Queen's House Ice Rink: frequently asked questions

Everything you need to know about ice skating at Queen's House in London this Christmas.

How do I buy tickets?

Click here to book online and guarantee your place on the ice. Select your slot time using the calendar button, then pick the number and type of tickets you require. You can also purchase tickets from the box office at the Queen's House on the day, although you may have to wait during busy periods.

You can also order tickets by phone by calling the  Bookings team on 0208 312 6608, Monday to Friday 10am-4pm.

Book tickets

How much do tickets cost?

The table below includes both peak and off peak prices. For full details, head to the booking page.

Ticket type  Peak price  Off peak price 
Adult  £16 £13.50
Child (under 16)  £8 £6.75
Student/under 25  £10 £8.50
Adult member  £12.50 £10.50
Child member  £7.50 £6.25
  • A one-off transaction fee of £2.50 per order applies for online and phone bookings.
  • Off peak times are Monday-Friday from 29 November until 13 December inclusive, and Monday 6 - Friday 10 January inclusive.
  • Peak times are every Saturday and Sunday from 29 November and every day from 16 December - 5 January.
  • Children must be accompanied by an adult.

Do I need to do anything before I arrive?

After completing your order online, tickets will be emailed to you. You can print them out and bring them with you, or show the attachment on your smartphone when you arrive. Make sure you have selected the right date and time. If you have any issues please contact our Bookings team on 0208 312 6608, Monday to Friday 10am-4pm.

How do I get to the Queen's House Ice Rink?

The ice rink is located outside the Queen’s House on Romney Road, SE10 9NF in Greenwich. To plan your journey and find out more about getting to Royal Museums Greenwich by car and public transport (or even by boat!), click here.

When should I arrive?

Please arrive 30 minutes before your start time to ensure you have time to put your skates on and store your belongings. Skate times will start promptly on the hour.

How long do skating sessions last?

Each skate session includes 45 minutes on the ice, and 15 minutes to exchange your skates and collect your belongings.

How big is the ice rink?

The rink is approximately 18m x 35m.

Is skate hire included in the price?

Yes, skates are included in the price of your ticket.

Can I book a skate aid?

Skate aids for children cost £5 each and are available on a first come, first served basis at the rink. Payment will be taken using contactless card scanners.

Can I bring my own skates?

Yes, you can bring your own skates. However, organisers reserve the right not to allow any skates deemed to be unsafe.

What happens if the weather is bad?

The ice rink will operate in nearly all weather conditions. In the unlikely event that the ice rink must close, alternative sessions will be offered. We regret that no refunds will be given due to bad weather.

What should I wear?

There may be surface water on the ice, and you may get wet even in dry conditions. We recommend wearing suitable waterproof clothing. You may also wish to bring a spare pair of socks to change into afterwards, as the skates could become damp.

Can I leave my bags?

Yes, there is a cloakroom provided on site. It costs £2 to leave your items, with a maximum of three items per person. Payment will be taken by contactless card scanners. Bags are not permitted on the ice.

Is there a minimum age to skate?

The minimum age to skate is three years old. Children aged 3-10 must be accompanied by an adult on the ice. Children aged 10-12 must be accompanied by an adult on site, but not on the ice. Children aged 12 and above can skate unaccompanied.

Is there food and drink available?

Yes, hot and cold drinks and refreshments will be available from stalls located near to the ice rink. During museum opening hours, cafes and bars will also be open at the National Maritime Museum and Cutty Sark.

Can I watch even if I’m not skating?

Yes, the ice rink area will be open to spectators; non-skaters are welcome to visit and watch.

Can I visit the museum during my visit?

Yes! The Queen’s House and National Maritime Museum are both free of charge, while online discounts and deals are available for visitors to Cutty Sark and the Royal Observatory. Check the latest tickets and prices here.

What do I do if I haven’t received my tickets?

Please contact our Bookings team on 0208 312 6608, Monday to Friday 10am-4pm. Alternatively, email bookings@rmg.co.uk.