The Peter Harrison Planetarium is due to reopen on Friday 21 May. Details on the schedule of shows can be found here.
During term time, shows will run Fridays, Saturdays, Sundays and Mondays. During the school holidays there will be shows every day.
To begin with the programme will feature pre-recorded, full screen shows. Current COVID-19 restrictions mean that shows cannot feature an astronomer presenting live. However we plan to reintroduce live astronomer shows as soon as restrictions are eased.
Tickets for all our shows are released two weeks in advance.Currently visitors will need to book their tickets by phone: call the team on 0208 312 6608.
The Bookings office is open Monday-Sunday, 9am-5pm.
Please note: You will need to book your tickets at least 24 hours in advance.
We ask that you book tickets at least 24 hours in advance. If you arrive at the Planetarium without booking, you will be asked to contact the Bookings team to book an alternative date. We strongly recommend booking tickets for shows at least 24 hours in advance to avoid disappointment.
We have strict safety measures in place for your safety, wellbeing and enjoyment.
Our show times are staggered, enhanced cleaning measures have been implemented including disinfecting every arm rest between each show, with additional cleaning time made available for this.
There will be a number of unoccupied seats between parties to meet social distancing requirements. It is not possible to change your seats or sit in an empty seat.
We ask visitors to follow government guidelines with regards to group gatherings and face coverings. Our Visitor Experience team at the Planetarium will ensure that all visitors adhere to the protocols during their visit.
No, all tickets are non-transferable, non-exchangeable and non-refundable. Ticket holders are advised to arrive at the Planetarium at least 15 minutes before shows commence. Full terms and conditions are available at booking and are stated on tickets.
Yes, if we have availability. There are safe seating plans for each show which are coordinated by our Bookings team. We strongly suggest booking seats for your whole party under one transaction to avoid disappointment.
Please note: all visitors must adhere to the government guidance on social gatherings indoors.
Yes, you can request a free carer ticket when you call to book. If you are unable to queue for a prolonged period, please inform the Bookings team. On the day, make yourself known to staff on arrival and they will be able to assist you. If you are a wheelchair user, please let us know and we will book a wheelchair bay for you inside the auditorium.
Yes, but they will only be admitted to Ted’s Space Adventure. Babies who cannot walk and must be held can be admitted for free, although please inform our Bookings team when calling to book tickets.
All children except babies must be allocated a seat and require a child’s ticket. Please note there will not be an opportunity to leave the auditorium once your show begins.
Ted’s Space Adventure is recommended for families with children aged 3-–7. Older or younger siblings of any age will be admitted, provided parents understand the fact that the show may not be suitable for them. Adults without children will not be admitted to Ted’s Space Adventure.
Phantom of the Universe and One Day on Mars are recommended for adults and families with children aged 7+. We will admit younger siblings aged 5 and above to these shows, provided parents understand the fact that the show may not be suitable for them. Under 5s will not be admitted.
All children under 14 must be accompanied by an adult.
We are excited to welcome our Members back to the Planetarium, but like all our visitors they will need to book tickets in advance for our Planetarium shows. Tickets will not be available on the day. Please note that due to limited capacity outside of our first weekend opening (22 and 23 May) we are limiting Members’ bookings to two shows per transaction.
If you are not able to use your pre-booked Members’ tickets, please do let us know, so we can release these for others to use.