This page explains the changes we've put in place to ensure a safe visit for all.

If you need more information, check our frequently asked questions or email bookings@rmg.co.uk.

A woman in a red cardigan stands on the deck of Cutty Sark admiring the view towards Canary Wharf

Keeping everyone safe

As restrictions in England ease, we want to ensure that all our visitors, staff and volunteers still feel safe and comfortable when exploring our sites.

We have decided therefore to continue to operate with the following COVID-19 safety measures:

Book tickets online in advance wherever possible. Timed tickets ensure that visits are spread out throughout the day and capacities are managed effectively. You must have a ticket to enter any of our sites, including the free National Maritime Museum and Queen’s House.

Limited tickets will be available if you turn up on the day, but to guarantee entry we strongly advise booking in advance.

We highly recommend mask wearing at all indoor venues and enclosed spaces. Wearing a face covering helps protect the people around you, not all of whom will have been fully vaccinated. For the benefit of visitors and staff, please wear one if you are able.

Keep a safe distance from other groups and be courteous to visitors and staff, especially in smaller gallery spaces.

Pay by card at our shops and cafés. Protective screens will remain at our tills and contactless payments are encouraged.

Enhanced cleaning regimes will continue, and hand sanitiser will be available throughout our museums. All our toilets and facilities will be open.

One-way visitor routes have proved popular and so we will continue to use them to help guide you round our historic locations. The National Maritime Museum however will no longer be one-way: you can choose which galleries and exhibitions you want to visit first.

Please do not visit if you are displaying coronavirus symptoms or have been told to self isolate. Email bookings@rmg.co.uk to rearrange your visit.

A family walks through the main entrance of the National Maritime Museum in Greenwich, London

What's changing?

The easing of restrictions means we can once again offer our full range of visitor attractions.

More interactive displays and touch screens will be activated, with hand sanitiser located nearby.

All remaining gallery spaces will reopen. In some enclosed spaces we may have to limit numbers during busy periods, but our staff and volunteers will be on hand to advise.

Capacities for timed events such as planetarium shows, tours and performances will gradually increase in line with health and safety guidelines, in order to give as many people as possible the chance to enjoy what’s on. We are keeping this under constant review.

We hope you will support us in these measures, and help us keep all staff and visitors as safe as possible at this time.

How to book tickets

All visitors, including Members, must have a ticket to enter our sites. This includes both our free museums and paid attractions.

When you choose your ticket you will be taken to our online booking system.
First pick your date and entry time using the calendar button.
Then select the number of tickets you require and click 'add to basket'.
Your ticket will be emailed to you once you have completed the booking process.
Remember to bring this with you on the day of your visit - you can either show it on your phone or print out a copy.

If you want to visit both the Cutty Sark and the Royal Observatory, you can buy a Royal Museums Greenwich Day Pass and save up to 20% on the cost of your tickets.