Our outdoor grounds, shop and café are open from 12 April. All our indoor museums and attractions will remain closed until May.
The National Maritime Museum grounds are open, along with the toilets, shop and café in the Sammy Ofer Wing next to Greenwich Park. The Caird Library will be open on Tuesdays and Wednesdays.
The shops at Cutty Sark and the Royal Observatory are also open.
There will be a series of family friendly games and activities to explore inspired by the National Maritime Museum’s collection. You can also visit the café and shop in the National Maritime Museum, wander round the outside of Cutty Sark and explore Greenwich Park.
You do not need to book to enter the grounds, café or shop. We will ask you to scan the NHS Track and trace QR code if you are entering the café or shop.
If you are planning to visit the Library then you will need to book a visit in advance.
No, the National Maritime Museum, Cutty Sark, Royal Observatory and the Queen’s House will remain closed. We will fully reopen on 17 May.
Yes, the National Maritime Museum café will be open for takeaway. There is some outdoor seating available, and there are also catering facilities located in the grounds. Please note there is no indoor space available for the consumption of food.
Yes, please use the grounds for picnics if you wish. We would politely ask that you put all rubbish in the bins provided.
Due to the current Government guidance, we will not be able to provide an indoor space if the weather is wet. Please bring wet weather provisions.
There is a car park on site open 10am-5pm and costing £10 per day: book here. Parking is limited to 20 bays on weekdays, with approximately 75 spaces available at weekends. Vehicles must fit within the marked bays. All proceeds help fund the work of Royal Museums Greenwich.
On entering the National Maritime Museum for the café, shop or toilets you will need to scan the NHS QR code to adhere to the Track and Trace system. All visitors over 16 years should scan in via the NHS COVID-19 app.
The current government guidance states a group of six individuals or two households in an outdoor space. Please follow the one-way route and practise social distancing whilst visiting the café, shop or toilets.
Cutty Sark, the Royal Observatory Greenwich, National Maritime Museum and the Queen's House will be open from 17 May. Visitors must book online in advance.
We are still limiting the number of visitors to our sites to help everyone follow social distancing guidelines and to ensure the safety of our visitors and staff. Pre-booked timeslots ensure that visits are spread out throughout the day, and that sites don’t exceed their capacity.
There is no limit to the time you can spend on our sites. However, you will need a separate ticket for each site, and you will need to pre-book tickets even for free sites like the National Maritime Museum and Queen's House.
Entry to the Queen's House and National Maritime Museum is still free, but for safety reasons you must book a timed entry slot online in advance. Your ticket grants you free access to explore at your leisure.
Please note that due to the delicate nature of some of the displays at the Queen's House, visitors are not permitted to wear backpacks or carry large bags while in the galleries. We recommend travelling light and only bring what you need. We have a limited number of lockers available for a £1 fee.
To support NHS Test & Trace in England we have been mandated by law to collect and keep a record of all our visitors over the age of 16. Visitors over 16 years must scan a QR code when they arrive at sites, using the NHS COVID-19 app. This is to help trace and stop the spread of coronavirus. If you haven’t got a smartphone or unable to access the NHS COVID-19 app, you’ll be asked to give your contact details at the admissions desk.
Yes, Insight Investment Astronomy Photographer of the Year will be open at the National Maritime Museum until Sunday 8 August 2021 – find out more.
The National Maritime Museum's new exhibition Tudors to Windsors: British Royal Portraits will be open from 28 May until 31 October 2021 – find out more.
For both these exhibitions, you must book tickets online in advance.
All National Maritime Museum ticket holders will also be able to visit the free exhibition Exposure: Lives at Sea.
The AHOY! Gallery will reopen later this year. The All Hands Gallery and Ship’s Simulator will be open when the National Maritime Museum reopens.
From 17 May, you’ll be able to download our brand new audio guide app with your tickets to Cutty Sark or Royal Observatory. We've partnered with Smartify, the world's most downloaded museum app, to make it easier than ever to explore our sites. Download the app for free from the Apple or Android store, and follow the tour on your phone when you visit.
Yes, the Planetarium is due to reopen on Friday 21 May. Details on the schedule of shows and how to book will be released here.
Tickets and booking
Useful information about entry times, prices and booking confirmation.
Your tickets to the Royal Observatory or Cutty Sark will still be valid. We ask that all unused tickets are exchanged for new timed tickets in advance. When you are ready to re-book, please email your order confirmation, along with your new visit date and arrival time to email@example.com.
You will be sent new e-tickets ahead of your visit. If you turn up on the day without exchanging your tickets in advance and there isn’t availability, you will be asked to contact the Bookings team to book an alternative visit date.
Children under 4 are free to all our sites – please select a ‘Child Under 4’ ticket for them when you check out so we can count them in our capacity. Children aged 4-15 are charged as follows:
Cutty Sark: £7.50 per child
Royal Observatory: £8 per child
Students of all ages and visitors under 25 can buy a discounted ticket (proof required) at the following rate:
Cutty Sark: £10
Royal Observatory: £10
As a member, you have free access to all our sites, but you will now need to book your visit online in advance even at our free sites.
To ensure as many people as possible get a chance to enjoy our sites, please let us know if you are unable to visit so we can allocate your space to other visitors. If you have any questions, please email firstname.lastname@example.org or phone the team on 020 8312 6678 (Monday-Friday, 9am-5pm).
We accept all major debit/credit cards online, except AMEX.
No. However, we do charge a non-refundable booking fee is charged for some special events and experiences.
You will receive your booking confirmation by email. Just bring this with you either on your mobile device or as a printout. If you are a Member you will also need to show your Membership card.
Unfortunately, our on-site ticket scanners are unable to read tickets on mobile phones with cracked screens. Please note we are unable to send tickets by post.
Timeslots are offered on a first-come, first-served basis, so your chosen timeslot may be fully booked. We only have a limited capacity for each timeslot to ensure we can maintain social distancing.
You can arrive early and enjoy the outside spaces, but you will not be allowed to enter the sites. You can have access to the sites within half an hour of the start time of your visit. Please note that queuing is not permitted indoors due to lack of space and social distancing guidelines. In case of rain or inclement weather, please arrive prepared with everything you may need.
We will do our best to fit you in if we can, but if we have reached capacity for the timeslot when you arrive, you will have to wait for the next available timeslot.
No, not at our paid sites. You can show us your booking confirmation as a printout or on your mobile device, but without it we won’t be able to let you in. For the sake of everyone’s safety, we need to be really careful that we only admit visitors with a valid booking confirmation. At our free sites, we will be able to admit you if you rebook and we have available capacity.
Yes, as long as you have your booking confirmation with you either as a printout or on your mobile device. Please remember you will need your card to take advantage of your discount benefits.
No, all our tickets are non-refundable and non-transferable.
Yes, you will be automatically refunded.
Please check it hasn’t gone to your spam folder first. If you still can’t find it, please email the Bookings team in advance of your visit on email@example.com.
We are delighted that Royal Museums Greenwich are offering free tickets to emergency service workers. There are a limited number of free tickets available daily for each timeslot. You will need to pre-book your ‘key worker ticket’ online, and the offer is limited to one ‘key worker ticket’ per transaction. To book the planetarium, please contact the Bookings team. This offer is only applicable to Blue Light Cardholders. Please do remember to bring your Blue Light Card as well as your e-ticket on the day of your visit.
Corporate members and Patrons can book tickets by contacting the Bookings team on 0208 312 6608 or emailing firstname.lastname@example.org. You will need to book your ticket in advance so we’re able to control numbers to maintain public safety.
Yes, all National Art Pass holders can get 50% off entry to Cutty Sark and the Royal Observatory, plus discounts on special exhibitions. Find more details and book tickets online here.
Members of our partner organisations can still take advantage of their discount, although they will need to ring the bookings team to book. Please call 0208 312 6608 and be ready to confirm your membership number and expiry date. Please remember to bring your membership passes as well as your e-ticket on the day of your visit.
The 2 FOR 1 National Rail offer has been suspended until further notice. Until all of our sites are fully open, our gift experience vouchers can no longer be purchased or redeemed. If you have already purchased a gift experience voucher, please email email@example.com.
Visitors wanting to book through the reciprocal scheme or International Council of Museums (ICOM) can still take advantage of their free tickets. Contact the bookings team on 0208 312 6608 in advance of your visit. Remember to bring your staff ID pass or ICOM card as well as your e-ticket on the day of your visit (reciprocity may exclude special exhibitions or events requiring an additional fee).
For further details, please contact the Bookings team by email at firstname.lastname@example.org.
Facilities and access
Find information for families, visitors with disabilities and more.
Buggy parks are available at Cutty Sark and Royal Observatory with limited capacity. These are not staffed and are used at the visitor’s own risk. Please note: children's bikes, scooters and skateboards are not permitted at our sites and cannot be stored in our buggy parks.
We have suspended the use of cloakrooms for the moment. We recommend travelling light and only bringing what you need. We have a limited number of lockers available at the National Maritime Museum and the Queen's House, for which there is a £1 fee.
If you lose something at our sites, please email email@example.com with your name, contact details, a description of the item and the date of your visit. Unfortunately, during the coronavirus pandemic we are unable to store any lower value items found on site. We kindly ask that you look after your personal property while visiting our sites.
Yes, you can bring a companion or helper for free: select a ‘companion’ ticket for your companion when you complete your booking. Check here for more access information.
To ensure we meet safety guidelines, some interactives will not be accessible.