Santa’s Grotto at the Queen’s House

Ticketed

Essential Information

Location	Queen's House
Date and Times	Selected dates from 22 November – 24 December 2025
Price	General tickets: £27 per person, Member tickets: £24.30 per person, Under 1s: Free \| Early bird ticket offers available until 30 September (see below for details)
	Discount for Members. Not a member? Join now

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Experience the magic of Santa’s Grotto at the Queen’s House.

This winter, step inside the former royal residence and journey into an enchanting world, inspired by the Christmas story of The Nutcracker.

Immerse yourself in the colourful delights of the ‘Land of Sweets’ and the ‘Land of Ice and Snow’. Along the way, meet Clara and the Nutcracker, hear their spellbinding tales, and enjoy performances from tin soldiers.

Your adventure finishes in Santa's Grotto, where little ones can meet Santa Claus himself – and take home a special gift.

With soaring Christmas trees, lavish decorations and twinkling lights, the Queen’s House provides a majestic backdrop for an unforgettable festive experience.

Santa’s Grotto is open on selected dates from 22 November – 24 December 2025. Tickets are available to book now. There must be at least one child within each party.

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Early bird ticket offer

Want to embrace the festive spirit? Pre-book before 30 September to get early bird tickets for £25 per person.

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Important information

Please check these details carefully before booking. All tickets are non-transferable and non-refundable.

What is the experience?

Santa’s Grotto at the Queen’s House is a world of enchantment and wonder. Ticket holders will be taken on a 45-minute festive journey with live interactive performances, such as theatre, music and storytelling. And, of course, a special one-on-one moment with Santa.

How much is the experience?

General: £27 per person
Member: £24.30 per Member
Under 1s: Free

We have an early bird offer of £25 which ends on 30 September. Early bird Member tickets are £22.50 per Member.

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All adults and children visiting Santa’s Grotto at the Queen’s House will need a ticket. Children will receive a gift from Santa. Unfortunately, adults and children under 1 will not receive a gift.

What dates are available?

The Grotto is open every Saturday and Sunday from 22 November–24 December 2025. It is also open on selected weekdays. Sessions start from 10 am. The last session is at 5.45 pm and will finish at 6.30 pm.

How do I book?

You can book tickets online or in person at our Queen’s House admission desk. Royal Museums Greenwich Members can book tickets here . You can book tickets in person at the Queen's House admission desk, subject to availability. Advance booking is strongly recommended.

Who is it suitable for?

Santa’s Grotto at the Queen’s House is suitable for children aged 2–9 years. Older children can still enjoy the experience. Babies in arms (under 1) are welcome to join a session with their siblings for free, but they won’t receive a present. Please book a free Under 1 ticket.

There must be at least one child within each party.

Who needs a ticket?

All children and adults visiting Santa’s Grotto at the Queen’s House need a ticket. Children must be accompanied by an adult aged 18+ years.

Where is it located?

Santa’s Grotto at the Queen’s House is in the Orangery in the Queen’s House (park side). The entrance will be signposted.

When shall I arrive, and how long is the experience?

Please arrive 5–10 minutes before your session time to allow for check-in. This is a performance experience which includes a visit to Santa’s Grotto. Sessions will last up to 45 minutes.

Planning your visit to the Queen’s House

The Queen’s House is a quick and easy journey from central London via train, DLR and bus. There is a secure car park nearby at the National Maritime Museum, which is open to visitors during weekends, bank holidays and school holidays.

I have another question

Check out our frequently asked questions to find out more about Santa’s Grotto at the Queen’s House and read our terms and conditions for full details.

You can also contact our bookings team if you have specific queries or issues. Email bookings@rmg.co.uk or call 0208 312 6608. The office is open daily from 9am-5pm.