Groups frequently asked questions

Booking information

What is the minimum number to get a group ticket?

The minimum number is 15.

How much do group tickets cost?

Please see all our group products and pricing

Do I have to have the minimum number all of the same ticket type?

No, you can mix and match adult, student, and child tickets.

Do you offer complimentary entry to teachers and tour leaders?

We offer complimentary entry to one tour leader, registered Blue Badge guide, Greenwich guides and coach drivers only when accompanying a group.

Do I have to pre-book for my group?

Pre-booking is essential for all group visits ideally at least 72 hours in advance. Groups who arrive at our attractions will not receive the group discount without pre-booking. Please note the Bookings Office is open Monday-Friday from 09.00-16.00 only.

Do I have to pre-pay for my group visit?

Payment must be made before you enter our sites. However, you can pay on the day of the visit. We are unable to offer invoices.

Is there a booking fee?

We do not charge booking fees for any of our group booking services.

Where do I pay for my group on the day?

You can pay for and buy tickets at the admissions desks at all our sites. However, your group will not receive the group discount if you have not pre-booked.

Where do I collect tickets for my group on the day?

Tickets can be collected on arrival at our admission desks. Please have your booking reference number with you. If you are one of our approved travel trade companies, you will require your approved voucher. 

Getting to Greenwich

Is there coach parking at Royal Museums Greenwich?

Coach parking is available in central Greenwich at Park Row and there is a coach drop-off point at Stockwell Street. There is free long-term parking available at Charlton Way.

See full getting here information

Can a group reach Royal Museums Greenwich by public transport?

Yes, for Greenwich town centre, the nearest stations are Cutty Sark on the DLR (zone 2) or by national rail to Greenwich Station. We recommend taking a riverboat and make the journey part of the fun arriving at Greenwich Pier

Guided tours and audio guides

Can I book a guided tour?

Yes - tours are subject to availability and must be booked at least 3 days in advance.

Do you have audio guides? How much do they cost?

Audio guides are available at the Royal Observatory and Cutty Sark and are included with the admission price. 

What languages are the audio guides available in?

Audio guides are available in English, French, German, Spanish, Italian, Mandarin, Russian, Japanese and Brazilian Portuguese.

Food and shopping for groups

Is there group catering available on site?

Catering facilities are available at the National Maritime Museum and Cutty Sark for groups. We recommend Cutty Sark Afternoon Tea.

Find out more about our catering offers

Images and sales literature

Where can I get images of Royal Museums Greenwich sites to promote my tours?

We are happy to provide imagery, Please contact the Travel Trade team for more information and images. You must always use the copyright ©National Maritime Museum when using our images.